Office Manager

Office Manager – Make an Impact in Your Community
Charleston, South Carolina

We’re looking for a dynamic, customer-oriented individual to join our team as an Office Manager and help support our office staff, caregivers, and the communities we serve throughout the Charleston area.

Office Managers are key leaders in the daily operations of a home care office. From supervising staff and managing office functions to engaging with clients, caregivers, and referral sources in the field, this role is fast-paced, multifaceted, and highly rewarding. This position blends social services, operations, customer service, finance, sales, recruiting, and human resources.

At Griswold, we are driven by our commitment to “Live Assured.”
What does it mean to live assured? It means people enjoying the independence they want and the peace of mind they deserve. It’s a promise we make to everyone we serve—and one we fulfill because of dedicated professionals like you.

Key Responsibilities

• Meet with prospective clients and assess their needs

• Build strong relationships with caregivers registered with the office

• Match clients with caregivers who best meet their needs

• Oversee daily office operations and team performance

• Develop and maintain referral source relationships

• Collaborate with team members in a supportive office environment

Qualifications

• Nurturing, empathetic, and compassionate personality

• Strong verbal and written communication skills

• Professional and pleasant phone presence

• High level of emotional intelligence

• Creative problem-solving abilities

• Organized and detail-oriented with strong documentation skills

• Spanish-speaking is a plus

Benefits of Joining Our Team

• Paid holidays, accrued sick time, and vacation days (increase with tenure)

• Quarterly bonus plan

• 401(k) retirement plan

• Employee Assistance Program (EAP)

• Teladoc

About Griswold Home Care

Griswold Home Care is one of the nation’s leading home care providers, delivering compassionate care 24/7 to clients. Our mission is to help people live where they love by supporting independence and quality of life through services including companionship, personal care, home services, and respite care.

Griswold Home Care is an equal opportunity employer.